Frequently Asked Questions

GET ANSWERS TO YOUR WEDDING BAND QUESTIONS HERE!

How do you keep your prices fair?

We sell direct to you, with no middleman markups, no inflated MSRPs, and no sales. We work directly with our precious-metal suppliers, our designers aren't paid on commission, and because every piece is made to order, there's no inventory markup either. The result is one fair, transparent price every day.

Are your rings cast or die struck? Which is better?

Wherever the design allows, our wedding bands are machined or die struck for stronger, longer wear. Die striking compresses the metal for maximum density, so these bands are harder, polish brighter, and can usually be sized seamlessly. Casting is the right method for designs that can't be machined, such as engagement rings and bands with intricate detail or carving; every cast piece passes the same 21 quality inspections before it ships.

Does my ring come with a Certificate of Authenticity?

All orders ship with a Certificate of Authenticity, verifying the piece is made with only the highest-quality precious metals and contemporary metals available.

A high percentage of our precious metals come from recycled and reclaimed sources. These reclaimed metals are first refined into their pure state then re-alloyed as fresh, new material for manufacturing.

Our aircraft-grade (6AL/4V) titanium, tungsten carbide, and dura tungsten wedding bands are also crafted from the finest raw materials available. We stand behind our quality wedding bands 100% and want you to feel absolutely confident with your Luvari purchase!

What warranty do you offer?

Every piece carries Luvari's Limited Lifetime Warranty covering manufacturing defects in materials and workmanship — we repair or replace at no charge, and custom pieces are covered too. The warranty doesn't cover normal wear and tear, stone loss from impact or accidents, discoloration from chemicals, third-party repairs or sizing, or lost or stolen items, though we're happy to help arrange repairs for those at a fair cost.

Why is there a Luvari stamp inside my custom ring?

Every custom ring we create is engraved with a small Luvari stamp to certify its authenticity. This mark confirms that your ring is a genuine Luvari piece, not a replica or off-brand imitation.

The authenticity stamp is discreetly placed on the inside of the band, where it does not affect the aesthetics or comfort of your ring. It’s subtle, yet meaningful, serving as a quiet hallmark of craftsmanship and quality.

Importantly, this stamp is only engraved after the ring has passed 21 individual quality inspections during production. This process ensures that your ring not only meets but exceeds our rigorous standards for craftsmanship, durability, and precision.

In addition to verifying authenticity, the Luvari stamp confirms that your ring is covered by our Limited Lifetime Warranty for manufacturing defects in materials and workmanship.

We do not display the Luvari stamp or any purity marks in our digital renderings or design previews. These stamps are added only during the final production phase to preserve the clean aesthetic of your ring’s design during customization.

This small but powerful detail protects your investment and confirms that your ring is a genuine Luvari original, carefully crafted and built to last.

Do I have to be there when the package is delivered to my home?

Yes — every US order requires a signature on delivery. If you're not home, the carrier will leave a notice so you can schedule a redelivery or pick the package up at a nearby carrier location. If you won't be home to sign, we're happy to ship to your workplace instead; the cardholder just needs to call us at 385-213-1553 to authorize the alternate address so your order isn't delayed.

Can the rings be engraved?

Most of our wedding bands can be engraved for free to personalize your ring with a special sentiment! Any band that can be engraved has an engraving drop-down menu on its product page.

To learn more about our engraving policy, visit our engraving page.

What is the return/exchange policy?

Check out our returns page for all the info on returns and exchanges.

Your platinum is 95% pure. What is the other 5%?

Our platinum bands are 95% pure platinum and 5% ruthenium. This platinum and ruthenium alloy, generally referred to as PLAT or PT950, is the highest purity available in platinum bands.

Platinum wedding bands made with ruthenium are harder and more durable than platinum wedding bands made with iridium.

What’s the difference between comfort fit and non–comfort fit?

A comfort-fit band has a gently domed interior that slides over the knuckle more easily and feels smoother in daily wear; a standard-fit band is flat inside and sits a little closer to the finger. All Luvari men's and unisex wedding bands are comfort fit, as are most of our other bands, and comfort fit never costs extra.

If I size my finger at a local jeweler, will your sizes match?

Ring sizing should be universal. Unfortunately, it isn’t. For the best results, request a free ring sizer from us to determine the ring size you need.

Does Luvari sell blood diamonds or conflict diamonds?

No, we do not sell blood or conflict diamonds.

In 2000, a coalition of governments, non-governmental organizations, and the diamond industry worked together to address the issue of conflict diamonds. In 2002, they established the Kimberley Process Certification System, a UN-backed process that has virtually eliminated the trade in conflict diamonds. Today, over 99% of the world's supply of diamonds is from sources free of conflict. The diamonds offered for sale on our site have been purchased from legitimate sources not involved in funding conflict and in compliance with the Kimberley Process Certification System and the United Nations Resolutions.

Luvari hereby guarantees that these diamonds are conflict free, based on personal knowledge and written guarantees provided by the suppliers of our diamonds and that we have undertaken reasonable measures to help prevent the sale of conflict diamonds in this country.