Frequently Asked Questions
GET ANSWERS TO YOUR WEDDING BAND QUESTIONS HERE!
We work directly with precious metal suppliers in order to skip the go-between. We don’t pay sales commissions, and we buy precious metal in large quantities.
Buying rings from a mall incurs tremendous overhead from the expense of operating a jewelry store.
Virtually all our wedding bands are machined, or die struck, to provide more years of stronger wear.
The die-striking process compresses metal to ensure maximum density and strength. Rings that are die struck are harder, polish brighter, and wear longer than rings that are cast. Plus they can usually be sized seamlessly.
Cast wedding bands are more prone to porosity (tiny pockets of air). Plus they are slightly brittle and usually can't be sized without cutting the ring. The casting process is best reserved for rings that can’t be machined, such as fancy engagement rings with intricate designs or carvings.
All orders ship with a Certificate of Authenticity, verifying the piece is made with only the highest-quality precious metals and contemporary metals available.
A high percentage of our precious metals come from recycled and reclaimed sources. These reclaimed metals are first refined into their pure state then re-alloyed as fresh, new material for manufacturing.
Our aircraft-grade (6AL/4V) titanium, tungsten carbide, and dura tungsten wedding bands are also crafted from the finest raw materials available. We stand behind our quality wedding bands 100% and want you to feel absolutely confident with your Luvari purchase!
We are happy to offer you a 30-day satisfaction guarantee. Within 30 days from receipt, you may exchange or return your ring. Please note, there is a $40 restocking fee for all returns. However, there is no restocking fee for exchanges.
High-value packages will require a signature upon delivery. If you’re not home at the time of drop-off, look for the notice that will be left to schedule a re-delivery. You may also request to pick the package up at your nearest post office through the USPS website.
We add a Signature Required sticker to the outside of high-value packages as a reminder to the local FedEx courier. However, some couriers know their local neighborhoods well, and if you’re used to them leaving packages on your doorstep, this may also be the case with your Luvari delivery. If you have any concerns about the delivery of your order, please feel free to contact us or your local FedEx office.
If you will not be home to sign for your package, we are happy to ship it to your work. Please have the cardholder call us at 385-213-1553 to authorize the alternate shipping address so that it will not delay the processing of your order.
Most of our wedding bands can be engraved for free to personalize your ring with a special sentiment! Any band that can be engraved has an engraving drop-down menu on its product page.
To learn more about our engraving policy, visit our engraving page.
Our platinum bands are 95% pure platinum and 5% ruthenium. This platinum and ruthenium alloy, generally referred to as PLAT or PT950, is the highest purity available in platinum bands.
Platinum wedding bands made with ruthenium are harder and more durable than platinum wedding bands made with iridium.
The inside of comfort-fit bands is slightly domed, resulting in a comfortable fit. Although comfort-fit wedding bands are more expensive than non-comfort-fit bands, we strongly recommend them, especially for men because they are easier to squeeze over large knuckles.
Ring sizing should be universal. Unfortunately, it isn’t. For the best results, request a free ring sizer from us to determine the ring size you need.
No, we do not sell blood or conflict diamonds.
In 2000, a coalition of governments, non-governmental organizations, and the diamond industry worked together to address the issue of conflict diamonds. In 2002, they established the Kimberley Process Certification System, a UN-backed process that has virtually eliminated the trade in conflict diamonds. Today, over 99% of the world's supply of diamonds is from sources free of conflict. The diamonds offered for sale on our site have been purchased from legitimate sources not involved in funding conflict and in compliance with the Kimberley Process Certification System and the United Nations Resolutions.
Luvari hereby guarantees that these diamonds are conflict free, based on personal knowledge and written guarantees provided by the suppliers of our diamonds and that we have undertaken reasonable measures to help prevent the sale of conflict diamonds in this country.